“Didn’t you see what he left?”
“message in my live broadcast room? He What do you mean? Insulting people?!”
The customer service patiently explained:
“Hey ma’am, according to your description just now, fill in this user’s message in your live broadcast room,
not violate our platform.”
“It belongs to the normal communication content, but you insult the other party and curse the other party’s family,
which has clearly risen to the level of a personal attack.”
“You are unreasonable, you!” Elaine Ma said angrily:
“Such words are obviously embarrassing, and you still say that this is normal communication with him.”
“Why are you protecting her like this?!
and this matter first She ran into my live broadcast room,
and ran away after humiliating me.”
“Can’t I scold him? Do I deserve to be humiliated by him?!”
Customer service should explain in a good voice:
“Mom, Maybe his words really made you feel a little uncomfortable,
but according to our platform rules, the words are really not enough to touch the bottom line of the platform,
but what you sent to the other party was indeed a bit exaggerated,
our administrator will ban you live room 72 hour penalty also according to regulations,
and I hope you can understand.”
Elaine Ma said angrily:
“I understand, I understand, I understand!”
“I refilled money, and I refilled 2,000 yuan!”
“If you don’t help me, that’s fine.”
“Now, you are still facing the ****, aren’t you bullying an honest man?!”
The customer service said helplessly:
“Mom, first of all, I have to clarify with you that we are absolutely not taking sides,
we only act according to the rules of our platform “
In addition, I also saw your promotion order, the total amount is 2,000 yuan,
but before your live broadcast room was banned, your promotion order cost a total of 15 yuan and 80 cents.
Now it is in a forbidden state, so the promotion order has also been suspended;”
“If you need a refund, you can file it in the background at any time,
and we’ll return the remaining balance to your payment account;”
“If If you continue to need promotional services,
You can continue this promotion order after your live room is unblocked!”
Elaine Ma was so angry that she felt all her blood rushing towards her head in an instant,
and his whole head was buzzing.
extreme anger and grievances made his hands tremble uncontrollably,
and his upper and lower teeth also kept making rattling sounds from shaking.
Unexpectedly, this time the customer service said again:
“How is it, Ma’am, although it is indeed wrong to swear, I can understand your feelings to a certain extent.”
“For the sake of making up for your bad experience, I will give you a full card of two thousand.”